Parent Relationships, Communications & Customer Service

When: 12/12/2013 6:30-8:30 p.m.
Where: Ebenezer Child Care Centers' Downtown Milwaukee location, 340 W. St. Paul Avenue
Presented by: Mona Perales

Course Description: Parents are the bread & butter of a successful center and a happy classroom.  Communication is key to relationships blossoming.  Customer Service pulls all of these topics together.  This training will touch on every day tips to cultivating these partnerships.  There will be opportunity for sharing and questions as well as practicing different communication techniques.

NAC Focus:  Interactions & Family Engagement

Virtues:  Helpfulness & Cooperation